Skip to main content

privacy policy

Privacy Policy

This page will describe management of Arakne web site as regards processing the personal data of users that visit us.

This information is provided - also in pursuance of Section 13 of Legislative Decree no. 196/2003 -  to any entity having to do with the web-based services that are made available by the Garante per la protezione dei dati personali (Italian Data Protection Authority) via electronic networks as from the following address:

The information provided only applies to our web site and does not concern any web sites that may be visited via external links.

The information provided is also based on the guidelines contained in Recommendation no. 2/2001, which was adopted on 17 May 2001 by the European data protection authorities within the Working Party set up under Article 29 of European Directive 95/46/EC in order to lay down minimum requirements for the collection of personal data online - especially with regard to arrangements, timing and contents of the information to be provided by data controllers to users visiting web pages for whatever purpose.

Data controller

The data controller is the Arakne S.r.l. with registered office in Rome (Italy), Via Edoardo D’Onofrio, 304 – 00155.

The processing operations related to the web-based services that are made available via this website are carried out at the aforementioned office of the Garante exclusively by technical staff in charge of said processing, or else by persons tasked with such maintenance activities as may be necessary from time to time.

No data resulting from web-based services is either communicated or disseminated. Any personal data that is provided by users requesting to be sent information materials such as bulletins, CD-ROMs, newsletters, annual reports, answers to questions, decisions and sundry provisions, etc. is only used to provide the service and/or discharge the tasks requested and is disclosed to third parties only if this is necessary for the said purposes.

Categories of processed data


The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.

This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment.

These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.

Data voluntarily provided by users

Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s).

Specific summary information notices will be shown and/or displayed on the pages that are used for providing services on demand.


Cookies streamline web traffic analysis and allow web applications to send information to individual users. Below we provide detailed information about the use of cookies and similar technologies, how they are used by Arakne and how to manage them.

Arakne uses the following types of cookies:

  • Technical cookies: These cookies are functional to navigation and ensure the safe and efficient exploration of the site, such as the cb-enabled cookie that tracks whether a user has consented or not the use of cookies.
  • Third-party technical cookies: Google Analytics cookies are used to collect only aggregate information on the number of users and how they visit the site. These are third-party cookies collected and managed anonymously to monitor and improve site performance (performance cookies). (For more information on Google's cookies policy, please refer to the link below: http: //

Total or partial disabling of cookies

Users can decide whether or not to accept cookies using the browser settings.

The total or partial disabling of technical cookies can compromise the use of the site.

Disabling cookies "third parties" does not affect the navigability.

Settings can be specifically defined for different websites and web applications. The best browsers allow you to define different settings for "proprietary" cookies and for those of "third parties".

Below is the procedure for disabling cookies on the most common browsers.

  1. Open Firefox
  2. Open browser Preferences
  3. Select “Privacy” tab
  4. Go to “Chronology settings:” and then to “Custom options”. deselect “Accept cookies” and save the settings.
Internet Explorer:
  1. Open Internet Explorer
  2. Select “Tools” and then “Internet Options”
  3. Select “Privacy” tab and choose your best privacy level.
  4. Click OK.
Google Chrome:
  1. Open Google Chrome
  2. Click on “Tools” icon
  3. Select “Settings” and then “Advanced options”
  4. Select “Content settings” (“Privacy” menu)
  5. Deselct cookies on “Cookies” tab and then save new configuration.
  1. Open Safari
  2. Select “Preferences” in the toolbar and in the next dialog select “Security” tab
  3. Choose the new configuration in “Accept cookies” section
  4. For more info, click “Show cookies”

Optional data provision

Apart from that specified for navigation data, the user is free to provide personal data to request the services offered by the company. Failure to provide such data may make it impossible to obtain the requested service

Data processing arrangements

Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected.

Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorisation.

Data subjects' rights

Data subjects are entitled at any time to obtain confirmation of the existence of personal data concerning them and be informed of their contents and origin, verify their accuracy, or else request that such data be supplemented, updated or rectified (Section 7 of Legislative Decree no. 196/2003).

The above Section also provides for the right to request erasure, anonymisation or blocking of any data that is processed in breach of the law as well as to object in all cases, on legitimate grounds, to processing of the data.

All requests should be emailed to or faxed to +39-06-40801708.